0

Rex International

Initializing0%

Dotmatrix Printers Repair & Services in Mumbai

Component level repair for all major dotmatrix printheads with genuine parts.

About This Service

When a dotmatrix printhead starts dropping pins or printing with gaps, most vendors will just tell you to buy a new one. That's usually terrible advice. These printheads are built like tanks, and in 90% of cases, we can repair them down to the component level for a fraction of the replacement cost. We literally open up the printhead, diagnose the exact burnt pin coil or worn wire, and replace it using genuine OEM parts sourced directly from Japan and Taiwan. We don't guess, we test. Every head we rebuild goes through a brutal 100 page continuous print test before we even think about handing it back to you. We've been doing this for decades, which is why we confidently back our repairs.

What's Included

  • Genuine OEM parts
  • 24hr turnaround
  • On site available
  • 10 page burn in test
  • All 9 pin and 24 pin models

Brands We Service

We cover all major manufacturer models. If your brand isn't listed, contact us, we almost certainly cover it.

Epson LQ SeriesTVS MSP SeriesOlivetti PR SeriesStar NX SeriesCitizen iDP SeriesWipro Series
⚙️Interactive Diagnostic & Repair Estimator

Diagnose Your Fault & Estimate Repair Cost

Select your model and observed symptom below to view our component-level bench restoration cost, turnaround timeline, and your net savings vs. buying a new machine.

Step 1: Select Your Printer Family
Step 2: Select What You Are Experiencing
Step 3: Choose Service Delivery Channel
Diagnostic Result

Component-Level Assessment

Highly Repairable
Identified Faulty Subsystem:

Burnt tungsten pin solenoid coil or snapped tungsten needle

Bench Protocol:We open the printhead casing, replace only the broken tungsten needle or rewound coil using OEM parts, and run a 100-page continuous print test.
Estimated Repair Cost₹800 – ₹1,400 (rebuilt to component level)
Cost to Buy New Unit₹16,500 (new printer)
Save up to ₹15,100Same-day (3–5 hours) or 24-hr burn-in test
📍 Walk-In: Rex International, Mulund WNo Fix, No Fee

Ready to Book?

Starting from ₹800 + parts

Frequently Asked Questions

How do I know if my dotmatrix printhead needs repair vs replacement?

If your printer is producing faint horizontal lines, missing dots, or skipping entire rows of characters, the printhead is almost certainly repairable. A full replacement is only necessary when the carriage body itself is physically broken. Our free diagnostic will confirm the issue within 30 minutes.

How long does dotmatrix printhead repair take?

Standard repairs are completed within 24 hours of receiving the unit. For on site repairs in Mumbai, our technician can arrive within 4 hours of booking and typically resolves the issue in a single visit.

Do you carry parts for older Epson models?

Yes. We maintain one of Mumbai's largest inventories of legacy Epson LQ parts, including the LQ 300+, LQ 1170, and LQ 2090 series. If you have a particularly rare model, contact us and we will locate the component within 48 hours through our international sourcing network.

What is the warranty on a repaired printhead?

All component level repairs are covered by a 3 month parts and labour warranty. If the same fault recurs within this period, we will fix it free of charge.

Next Page

About Us